FAQ

Yes, none of our products have any ingredients from animal origin.

We do not believe in animal testing. None of our products are tested on animals and are hence cruelty-free.

Our products are all Ayurveda based. Reactions are almost never observed. However, we do recommend using the product on a small skin patch before using it for the intended purpose.

Our products are herbal and based on Ayurvedic texts. We do not use any Paraben in our products.

Yes, we take every step in making our packing eco-friendly. All our product packing is recyclable or bio-degradable. We are shortly moving towards eco-friendly packaging for freight as well.

We have a wide variety of options available. You can make the payment via UPI, Credit Card or Debit Card.

Sorry, unfortunately we do not support cash on delivery yet.

You will receive an email confirming your order details from us.

You can cancel the order as long as the order is not despatched.

You should receive the order in 8 working days from the date of order.

We have tied up with reputed courier companies for our shipments. You will receive the products within 8 working days.

Once despatched, we will share a tracking code by which you can track the location of your goodies.

We are currently delivering PAN India.

We take every care that you do not receive a damaged or incomplete order. However, if by any chance you do receive a faulty order, please send us a photo/video of the same on info@thespand.com and we shall send a replacement upon inspection.

Any transaction on thespand.com is protected by SSL (Secured Sockets Layer) and Secured Data Encryption using 1024 Bit process.

We strongly believe in the quality of our products and assure you there is minimal to no chance of dissatisfaction with our products. In the rare case if you find an issue with our products, please write to us on info@thespand.com. We will try to incorporate your feedback as far as possible.

Please refer to the Refunds and Returns Policy.

Please refer to the Refunds and Returns Policy.

You can select any products that you like to be included in the gift hamper.

Our gift hampers are completely customisable and can be personalised to your level of liking. Please write to us on info@thespand.com or call us on 788 008 0588.

We would be glad to assist you in bulk ordering of the gift hampers. Please write to us on info@thespand.com or call us on 788 008 0588.